¡Esta propuesta te puede interesar!
En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando nuestra pasión por las personas con el poder de la tecnología, creando experiencias más humanas, que nos permitan ser una fuente de inspiración y apoyo para quienes nos eligen. Porque estamos convencidos de que mejores personas hacen mejores empresas.
BASIC QUALIFICATIONS:
- 2-4 years professional / analytical experience.
- Experience working in both Agile Scrum and Kanban environments
- Ability to analyze, triage, manage major incidents and the recovery process
- Broad experience and understanding of the Loss Draft process and the products/services involved.
- Intermediate to advanced Microsoft Office (Word, Excel, PowerPoint, Visio) skills.
- Experience working with both IT development and Operations to solution both system enhancement requests and production issues.
- Experience documenting new processes and proven ability to identify roadblocks, quality risks and overall system impacts.
TECHNICAL EXPERTISE AND PRODUCTION SUPPORT
- Provide production assistance for the DTE application
- Research and report on simple system fixes.
- Enter routine user-maintained table changes.
- Monitor system workflow
DEBUGGING, TEST MANAGEMENT, QUALITY ASSURANCE
- Provide routine system support following established guidelines and procedures.
- Perform troubleshooting with limited direction.
- Determine testing requirements for small scale projects.
- Provide timely resolution for testing issues.
- Research and identify flaws, errors, and issues with application functionality, flow and/or program changes.
- Produce agreed upon deliverables on time, within targeted estimates
PROJECT MANAGEMENT
- Participate as a project team member.
- Identify project risks and issues.
- Schedule/Prioritize project tasks as assigned.
- Display basic knowledge of project management principles.
- Handles multiple tasks and projects concurrently.
ANALYSIS/SOLUTION GENERATION:
- Reports system problems/testing defects to management and recommend appropriate course of action to remedy.
- Research, report and implement fixes, temporary solutions, workarounds for low complexity problems.
- Ability to identify priority issues and prioritize work accordingly.
PROCESS ENGINEERING:
- Analyze existing processes of low complexity for adaptive or corrective changes
- Document existing and new business workflows.
- Display basic knowledge of fundamental project process re-engineering approaches and techniques.
REQUIREMENTS DEFINITION:
- Analyze requirements for simple new processes.
- Assist in gathering and defining business requirements for simple to moderately complex projects.
- Participate in analysis of business requirements.
- Participate in documentation of system requirements.
- Participate in meetings with clients and internal users.
CUSTOMER LIAISON, RELATIONSHIP BUILDING, AND COMMUNICATIONS:
- Build relationships with business partners at peer level.
- Provide customer training on system enhancements.
- Communicate effectively to both IT development and scrum team as well as to Operations
- Structure and compose written work products independently.
Si considerás que reunís los requisitos para el puesto y te gustan los desafíos, no lo dudes…. ¡Postulate!
Nos esforzamos todos los días en crear un entorno diverso y nos enorgullece ser una empresa con igualdad de oportunidades para todas las personas, independientemente de su raza, color, religión, sexo, identidad sexual u orientación sexual, país de origen, genética, discapacidad o edad.
¡Esta propuesta te puede interesar!
En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando nuestra pasión por las personas con el poder de la tecnología, creando experiencias más humanas, que nos permitan ser una fuente de inspiración y apoyo para quienes nos eligen. Porque estamos convencidos de que mejores personas hacen mejores empresas.
BASIC QUALIFICATIONS:
- 2-4 years professional / analytical experience.
- Experience working in both Agile Scrum and Kanban environments
- Ability to analyze, triage, manage major incidents and the recovery process
- Broad experience and understanding of the Loss Draft process and the products/services involved.
- Intermediate to advanced Microsoft Office (Word, Excel, PowerPoint, Visio) skills.
- Experience working with both IT development and Operations to solution both system enhancement requests and production issues.
- Experience documenting new processes and proven ability to identify roadblocks, quality risks and overall system impacts.
TECHNICAL EXPERTISE AND PRODUCTION SUPPORT
- Provide production assistance for the DTE application
- Research and report on simple system fixes.
- Enter routine user-maintained table changes.
- Monitor system workflow
DEBUGGING, TEST MANAGEMENT, QUALITY ASSURANCE
- Provide routine system support following established guidelines and procedures.
- Perform troubleshooting with limited direction.
- Determine testing requirements for small scale projects.
- Provide timely resolution for testing issues.
- Research and identify flaws, errors, and issues with application functionality, flow and/or program changes.
- Produce agreed upon deliverables on time, within targeted estimates
PROJECT MANAGEMENT
- Participate as a project team member.
- Identify project risks and issues.
- Schedule/Prioritize project tasks as assigned.
- Display basic knowledge of project management principles.
- Handles multiple tasks and projects concurrently.
ANALYSIS/SOLUTION GENERATION:
- Reports system problems/testing defects to management and recommend appropriate course of action to remedy.
- Research, report and implement fixes, temporary solutions, workarounds for low complexity problems.
- Ability to identify priority issues and prioritize work accordingly.
PROCESS ENGINEERING:
- Analyze existing processes of low complexity for adaptive or corrective changes
- Document existing and new business workflows.
- Display basic knowledge of fundamental project process re-engineering approaches and techniques.
REQUIREMENTS DEFINITION:
- Analyze requirements for simple new processes.
- Assist in gathering and defining business requirements for simple to moderately complex projects.
- Participate in analysis of business requirements.
- Participate in documentation of system requirements.
- Participate in meetings with clients and internal users.
CUSTOMER LIAISON, RELATIONSHIP BUILDING, AND COMMUNICATIONS:
- Build relationships with business partners at peer level.
- Provide customer training on system enhancements.
- Communicate effectively to both IT development and scrum team as well as to Operations
- Structure and compose written work products independently.
Si considerás que reunís los requisitos para el puesto y te gustan los desafíos, no lo dudes…. ¡Postulate!
Nos esforzamos todos los días en crear un entorno diverso y nos enorgullece ser una empresa con igualdad de oportunidades para todas las personas, independientemente de su raza, color, religión, sexo, identidad sexual u orientación sexual, país de origen, genética, discapacidad o edad.
