mgr. business intelligence.

¡Esta propuesta te puede interesar!

En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos? Combinando nuestra pasión por las personas con el poder de la tecnología, creando experiencias más humanas, que nos permitan ser una fuente de inspiración y apoyo para quienes nos eligen. Porque estamos convencidos de que mejores personas hacen mejores empresas.

Job Purpose

Drive standardization, automation and reusability of reporting solutions and analytical products to deliver consistent, actionable information and insights across the enterprise for business and functional support areas. Support the delivery of revenue growth, expense optimization, competitive advantage and drive data-driven decision-making by increasing analytical maturity. Leverage existing tools to efficiently deliver or present the information to internal or external audiences.

Primary Job Accountabilities/Responsibilities

(5%) Develop execution strategies to accomplish the mission and goals of the Data Analytics team.

• Work in partnership with Integration, Advanced Analytics, DS, Infrastructure and Security teams to support the implementation of new best practices, products, procedures, or technology.

• Identify opportunities to leverage reporting technologies and reporting capabilities to enhance departmental, division, or enterprise productivity, effectiveness, and efficiency.

• Collaborate with leaders of CoE, Functional Area, and Enterprise Applications in the design of Change Management, Standardization, Self-Service, and Quality Assurance methodology, policies, and procedures.

(15%) Coach and develop subordinates to maximize individual performance, build future organizational leadership, enhance teamwork, drive inclusion and diversity, and strengthen support of the organization's values, tactics, and strategies.

• Establish clear, measurable performance expectations.

• Provide timely coaching, guidance, and feedback to help staff excel on the job and meet key accountabilities.

• Conduct performance reviews, 1-on-1s, and staff meetings with departmental personnel, providing frequent feedback on meeting individual and organizational objectives.

• Assist staff in developing and monitoring their personal development plans. Provide staff with opportunities to gain technical and business knowledge in pursuit of exceptional individual and corporate results.

• Adhere to the company's Core Principles; pursue personal and encourage staff achievement of excellence in Core Competencies.

• Develop, implement, and monitor departmental policies and procedures to ensure alignment with Data Analytics and Enterprise vision, mission, and values.

• Monitor staff performance by rewarding positive behaviors and addressing negative behaviors accordingly.

• Ensure that all operating procedures are accurate and complied with by personnel. Create new operational guidelines, as needed.

• Align staff according to skill set and experience to support Data Analytics projects for the business.

• Cross-train departmental personnel to ensure that all functions are appropriately staffed during periods of absence due to vacations, leaves, or staff vacancies.

• Monitor departmental workflow and processes to maximize productivity and recommend organizational and procedural changes as needed and implement those changes as directed.

(5%) Research and implement new standards, best practices, tools, strategies, and techniques in the descriptive analytics area to optimize execution strategies.

• Work in partnership with Integration, Advanced Analytics, DS, Infrastructure, and Security teams to evaluate and explore new best practices, products, procedures, technology, and capabilities for descriptive reporting.

• Support the evaluation and/or implementation of new technology solutions or upgrades of existing solutions.

(5%) Ensure change management and quality assurance practices are understood, adhered to, and leveraged to enhance system health and quality.

• Understand methodology, standards, policies, and procedures and ensure that teams comply with established standards.

• Design/develop solutions to business and technical requirements.

• Review quality requirements and establish or recommend appropriate measurement metrics.

• Identify and document quality assurance activities, strategies, and schedules.

• Evaluate software products and internally developed solutions for consistency with best practices and standards.

• Oversee staff technical support activities required for the execution of overall test plans. Assist in the analysis of conditions and approve strategies that effectively minimize implementation risk and/or improve solutions reliability and performance.

• Perform and/or direct and mentor defect correction while maintaining reporting solution integrity.

• Evaluate outcomes, review findings, and recommend strategies that improve long-term quality and performance.

(20%) Lead, plan, and manage significant departmental, division, or enterprise projects in support of project objectives and deadlines.

• Provide project management services, including budget and resource allocation and forecasting, financial tracking of resources, hours, and expenditures for teams, department, or projects, as needed.

• Implement systems development methodologies and enforce compliance throughout the project lifecycle.

• Assist in the coordination of user efforts required for project implementation.

• Communicate issues and progress to management and customers as needed. Provide management reporting of status and relevant issues related to projects, personnel, etc.

• Coordinate work activities across Data Analytics, Data Services, information technology departments, business, functional areas, and project teams.

• Function as the lead BI and data modeler on highly complex or sensitive development projects for the department, division, or enterprise.

• Work closely with internal and external business clients to develop technology solutions that provide the company a competitive advantage.

(10%) Direct efforts to ensure supported BI environments, Reports, Dashboards, and Data Models are stable and highly available, cost-efficient, and at an appropriate level of technical maturity. Provide effective, flexible, and secure BI solutions that support business strategy and operations.

• Ensure all supported BI environments, Reports, Dashboards, and Data Models are working accurately and as expected, that process and technology documentation is complete and accurate, and that appropriate disaster recovery procedures are developed and maintained for relevance.

• Manage departmental resources and systems to ensure Service Level Agreements are met or exceeded.

• Enforce governance and provide stewardship for supported environments, reports, dashboards, and data models.

• Perform proactive and as-requested audits or reviews.

• Provide rapid corrective response and action to resolve disruptive incidents.

• Ensure documentation of incident occurrence and resolution in the appropriate repositories.

• Oversee the resolution of complex technical development and support issues.

(20%) Collect requirements from stakeholders and leverage knowledge of the key components and relationships of the company's products, distribution channels, customer base, systems, and data into solution designs for effective reporting.

• Foster and sustain open communication with business users and stakeholders.

• Provide training to stakeholders.

• Maintain and enhance knowledge of business operations and strategic imperatives.

• Assist business customers by advising them on defining systems requirements.

• Work closely with business units to provide direction in addressing business systems challenges and new opportunities.

(20%) Implement and optimize visualization, dashboarding, reporting, processes, and analytical solutions through standardization and automation by leveraging tools and proven methodology while using storytelling to drive business thinking.

• Analyze existing solutions and optimize them based on the latest best practices, tools, techniques, and policies.

• Implement scalable, standardized reports and self-service solutions to reduce the overall amount of reports and time spent on creating and maintaining reports.

• Test results and apply best practices on quality assurance.

• Communicate effectively with stakeholders to understand requirements, execute fast, and ensure proper training and hand-over efforts.

• Proactively identify and design optimization opportunities to add value through holistic and advanced business insights.

Qualifications/Requirements

• Bachelor's degree in Computer Science, Analytics, Business, Economics, Accounting, or a related field.

• Minimum of 7+ years of experience in insurance, analytics, and reporting.

• 5+ years in People Management.

• Expertise in visualization techniques, data storytelling, PowerBI, Excel, SSRS, Tableau, SharePoint, PowerApps, MSFlow, SQL, and/or SAS.

• Strong communication skills to engage with both technical and non-technical departments.

Si considerás que reunís los requisitos para el puesto y te gustan los desafíos, no lo dudes…. ¡Postulate!